Frequently Asked Questions
|What if I need care after normal office hours?||I need blood test done? What should I do?||How will I be notified about my test results?|
Please call the physician or nurse practitioner that is on call at 407-215-7969.
This number is also available on the answering machine which plays after hours.
You can choose to have your lab work drawn in our office, or you can choose to have blood drawn at a lab close to your home or work.
Please check with your insurance company to see which lab you should use. Fasting blood work starts at 7:30 AM in our office.
You will be called or we may mail you a letter. If you have not received a result in 2 weeks, please call the office for results.
The Process: once the results are received at the office in 2-7 business days, it goes on your providers desk to be reviewed and signed off. The medical assistant will be giving you a call concerning your results.
|How do I get my prescription refilled||I have questions on my lab bill, can you help me check it?||Do D.O.'s provide modern medicine in service of holistic care?|
Please ask the pharmacy to fax the request to 407-679-0574. This allows the most accurate name and dosage to be requested.If it is a controlled substance, and it's not something your insurance can fax a request for, please give us a call at (407) 679-4800.
If the medication was not prescribed by our doctors here at our office, we will not refill the medication until you're evaluated for it inside of our office.
Yes. Please bring a copy of the bill and a copy of the explanation of benefits from your insurance company to the office. We must have both to figure out what was covered so that we could provide accurate information.Note: If you lose a copy of your lab slip given to you by our office, please give us a call at (407) 679-4800.
D.O.'s, however, belong to a separate yet equal branch of American medical care. It is the ways that D.O.s and M.D.s are different that can bring an extra dimension to your family’s health care.